Job: Animal Shelter Assistant Manager

Job Description

Job Type: Full time, Hourly

Wage: $21-$25/hr.

Location: Leadville, CO.

Job Description:

The Animal Shelter Assistant Manager plays a critical role in ensuring the effective and efficient operation of the animal shelter by supporting the daily operation, supervision, and administration of the animal shelter. Working alongside the Animal Shelter Manager, the Assistant Manager helps oversee both administrative and operational functions and serves as a key on-the-floor leader, translating policies and best practices into consistent daily execution. This position manages and supervises shelter employees, community service members, volunteers, and shelter visitors; coordinates daily operations; and ensures accurate recordkeeping. This role blends supervisory leadership, customer service, organizational oversight, and administrative support to promote humane animal care, efficient shelter operations, and positive staff and volunteer engagement.

Essential Duties: The following duties are not intended to serve as a comprehensive list of all duties performed by this position. The duties below are intended to provide a representative summary of the major duties and responsibilities.

1. Day to Day Operations

○ Oversee daily animal shelter operations, including animal care, facilities, staffing, and workflow.

○ Work with the Animal Shelter Manager and Office Administrator to ensure a well-organized, efficient, and professional work environment for both the employees and the community.

○ Serve as a primary contact when the Animal Shelter Manager is unavailable.

○ Assist with the development and maintenance of shelter policies, procedures, and documentation.

○ Support efficient operations by monitoring shelter capacity, animal flow, records, and supply needs.

○ Maintain accurate animal, medical, and outcome records using shelter management software and systems.

2. Supervision

○ Provide day-to-day supervision, guidance, and training support for staff, volunteers, fosters, and community service members.

○ Serve as the on-site lead in the absence of the Animal Shelter Manager.

○ Assist with recruitment, onboarding, scheduling, and support of volunteers, foster caregivers, and community service members.

3. Records, Data, and Systems Management

○ Maintain accurate and compliant records related to animal intake, outcomes, medical care, adoptions, fostering, and euthanasia.

○ Manage shelter databases and tracking systems, including Petstablished, Shelter Animals Count, and Google Workspace.

○ Ensure proper data entry, scanning, filing, and record retention.

4. Financial and Cash Handling Responsibilities

○ Assist with operational financial tracking.

○ Process transactions accurately, and follow all financial and internal control procedures.

○ Manage weekly deposits and maintain accurate financial records.

5. Intake and Outcome Process

○ Oversee and coordinate animal intake and outcome logistics to promote positive outcomes; review and approve/deny applications for adoptions and surrenders, schedule meet and greets, foster home visits, and surrenders.

6. Customer Service and Public Communication

○ Provide professional, compassionate customer service to visitors, adopters, volunteers, and community members.

○ Respond to phone, email, and in-person inquiries.

○ Assist with tours, public education, outreach, and social media posts.

7. Inventory and Supply Management

○ Monitor and maintain adequate shelter and office supplies.

○ Coordinate inventory control and ordering with shelter management.

Additional Duties

1. Veterinary Coordination

○ Schedule and transport animals to veterinary appointments as needed.

○ Ensure all required documentation accompanies animals to veterinary visits.

○ Accurately enter, scan, and file veterinary records and medical documentation.

2. Compliance, Reporting, and Events

○ Ensure operational compliance with local, state, and national regulations, policies, and standard operating procedures for as well as Animal Welfare best practices.

○ Ensure humane animal care practices are followed, including sanitation, disease prevention, enrichment, and population management.

○ Prepare and submit operational, statistical, and financial reports.

○ Assist with planning, promoting, and executing shelter events, outreach efforts, and fundraising activities.

3. Emergencies, After Hours, and Weekend Operations

○ Assist with emergency response, cruelty case intake coordination, and after-hours or weekend operations as assigned.

4. Perform related work and support for the Leadville Lake County Animal Shelter as required and assigned.

Supervision Exercised: Provides functional, day-to-day oversight and direction to shelter employees and community members while on-site, as assigned.

Independence of Action: Work is performed in accordance with legal requirements, standard practices and methods requiring initiative to complete recurring assignments independently and judgment to determine which of many methods are applicable in any given situation. 

Communication/Working Relationships:

Strong written and verbal communication skills with the ability to effectively communicate and interact with all levels of the staff and the general public in a positive and cooperative manner.

Knowledge, Skills and Abilities:

• Excellent written and verbal communication skills

• Strong interpersonal skills and ability to establish effective working relationships

• Computer skills in Google Drive and Microsoft related software applications

Qualifications:

Minimum Education: A high school diploma and or an Associate's degree is preferred but is not required.

Language Skills: Ability to read, write, and speak English fluently. Ability to respond to employees, customers, regulatory agencies or authorities, or members of the local community. Bi-lingual Spanish speaking skills are preferred.

Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

The position is primarily administrative in nature, working indoors, completing tasks such as reading and reviewing reports, papers and other documents, typing, filing, writing reports, correspondence and other documents. This portion of the job will require sitting, walking, bending, kneeling, standing, hearing, speaking and lifting boxes up to 20 pounds occasionally. Specific vision abilities required by this position include close, distance, and the ability to adjust focus.

Frequency Guide Rarely (R) Occasionally (O) Frequently (F) Constantly (C) < 5% 6 – 30% 31% - 70% Over 70%

Physical Task Frequency Physical Surroundings Frequency Sitting F Extreme Temperatures O Standing F Inside Work C Walking F Outside Work O Running R Walking on uneven surfaces O Stooping O Working at height R Kneeling O Other:
Squatting O
Climbing O Environmental Conditions
Balancing F Exposure to Chemicals C Reaching F Exposure to Gases/Fumes/Dust O Grasping F High Noise Levels F Fingering O Moderate Noise Levels C Handling C Vibrations R Visual Acuity Near C R Work in Traffic Visual Acuity Far C Local Travel Depth Perception O O Out of Town Travel Color Discrimination O O Other:
Peripheral Vision O
C
Talking Hearing C
O Light/Power Equipment Ops Weight of Objects Moved
Heavy Equipment Operation R Over 100 pounds Other:
R Over 50 Pounds Over 10 pounds F C

Compensation: The Assistant Manager position is a full time position and requires a minimum of 36 office hours a week including possible attendance at public meetings (including evenings). The pay range is $21 - 25 per hour.
The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.  

**Disclaimer: The duties and responsibilities described above are not a comprehensive list and additional tasks may be assigned to the employee, time to time; the scope of the job may change as necessitated by business demands. Click “View Application” below for more detail on this specific job.