Job: Certified Medical Assistant/Patient Concierge

Job Description

Job Type: Full time, Hourly

Wage: $20/hr.

Location: Canon City, CO.

Job Description:

We are seeking a patient concierge / registered medical assistant to oversee the daily operations of our front desk and administrative tasks + overflow to assist with injections and vitals signs/charting as needed.

The ideal candidate will have experience as a registered medical assistant or higher medical background, comfortable managing front office operations, Zenoti EMR, have a sense of urgency to care for patients quickly and efficiently with a positive attitude, possess strong organizational skills, excel in providing exceptional customer service and working with merchandising / sales.

*Note : We are not hiring aspiring injectors. We do offer training if someone is interested in becoming trained in lasers or injections, but this position is separate from that and does not include that training.

Additional Benefits:

• Compensation package includes discounted or free aesthetic treatments + 1 family to receive benefits + paid vacation + commissions for office and individual goals.

About us:

Our Mission:

We Inspire Confidence By Empowering Women With Niche Advanced Treatments To Address their Needs With A Customer Service Obsession.

Our Core Values:

Patient Obsession

Sense of Urgency

Results Focused

Empowering

“We Care” Mentality

Committed

Integrity

Punctuality

Accountability

Re-educating patients

Our Vision:

At Rose Injectables, we envision a world where women’s health is prioritized and celebrated. We are dedicated to empowering women’s confidence through innovative, safe, and personalized aesthetic and health solutions that enhance beauty and confidence without the need for invasive procedures or extensive downtime to aid our patient’s active lifestyles. Our commitment to medical oversight ensures patient safety while delivering cutting-edge treatments that promote overall wellness with true artistry.

We aim to be the trusted leaders in the aesthetic and women’s health industry, fostering a community where every client feels heard, valued, and inspired to embrace their unique beauty. We believe in addressing sensitive and often taboo topics in women’s health openly and compassionately, ensuring that no concern is overlooked.

We strive to redefine standards in aesthetic and women’s health care, making a lasting impact on the lives of women everywhere, especially those who have devoted themselves to caring for others while often neglecting their own wellness.

Objectives:

• Manage the front desk activities, including answering phones, scheduling appointments, and greeting visitors.
• Care for walk-ins with a sense of urgency to see the same day if possible (many patients are nervous for their first visit).
• Assist with vital signs and injections as needed
• Place and take patients off devices when indicated
• Preparing daily charts and work tickets for daily patients
• Assisting with onboarding of Zenoti / EMR as we transition from paper charts
• Sales of skincare, supplements and other merchandise (commission is available in addition to hourly)- merchandising / display to front
• Calling prior or potential clients to assist booking or sharing special offers
• Coordinate and oversee administrative tasks to ensure smooth office operations.
• Serve as a point of contact for clients, vendors, and staff, addressing inquiries and resolving issues promptly.
• Maintain office supplies inventory and place orders as needed.
• Assist in project coordination and provide support to various departments as required.
• Utilize calendar management software, email correspondence, and document organization.
• Ensure efficient communication flow within the office and with external parties.
• Light housekeeping / room turnover

Competencies / Skills:

• Ability to anticipate needs of co-workers
• Teamwork - we all help wherever needed at times
• Desire to help other with solutions to make themselves look / feel better or more confident
• Strong organizational skills with the ability to multitask and prioritize tasks effectively.
• Excellent interpersonal and communication skills to interact with diverse individuals.
• Ability to maintain confidentiality and handle sensitive information with discretion.

Education and Experience:

• Medical assistant or higher clinical background (REQUIRED)
• Previous experience in a front desk or administrative role in a MEDSPA or plastic surgery office is preferred with a 100% cash operation and not insurance reimbursement.
• Knowledge of medical spa office procedures, lasers, injectables, skincare or medical receptionist duties is a plus.
• Proficiency in computer literacy, including Zenoti EMR, Microsoft Office and Google

Commitment to Diversity:

Rose injectables is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Physical Requirements:

• Must be able to stand for extended periods of time
• Must have reliable transportation to and from our Canon City location

Ready to join our team?

We are excited to meet passionate individuals who are as enthusiastic about what we do as we are. In addition to submitting your resume, we invite you to send us a short video introducing yourself and why you would like to work with us so we can get to know you better. Video submissions can be sent to staff@roseinjectables.com

Benefits:

• 401(k)
• Dental insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• Weekends as needed

**Disclaimer: The duties and responsibilities described above are not a comprehensive list and additional tasks may be assigned to the employee, time to time; the scope of the job may change as necessitated by business demands. Click “View Application” below for more detail on this specific job.