Direct oversight and training of all Patient Access and Business Office staff. Prepares activities report for guidance to CFO to include: Billing production and accuracy; point of service collections; collection agency production; accounts receivable analysis; accuracy of admissions; departmental issues; monthly progress and departmental goals. Continually improves processes in areas of Patent Financial Services to include Billing, collections and registration in both ER and Main hospital.Makes recommendations to peer directors for improving processes related to the revenue cycle; supports recommendations with validated data and information. Is knowledgeable of and ensures compliance with CMS billing regulations, HIPAA, insurance payor contract and other regulatory bodies.