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Job: Reservation Specialist

The Adventure Company & A Riverhouse Lodge

Job Description

Job Type: Seasonal Full time, Part time, Hourly

Wage: $18-$21/hr. 

Location: Buena Vista, CO.

Job Description

We are seeking a motivated Reservation Specialist to join our dynamic team of Adventure Coordinators at a fast-paced, seasonal whitewater rafting company operating from May through September.

In this role, you will be a key part of our guest experience and reservation operations, handling customer service, booking management, retail support, and guest communications. The ideal candidate is friendly, detail-oriented, and comfortable working in a high-energy, tourism-focused environment.

Key Responsibilities:

  • Manage incoming reservations via phone, email, and in-person inquiries
  • Provide exceptional customer service and guest support throughout the booking process
  • Assist with retail operations and point-of-sale transactions
  • Maintain accurate reservation records using basic computer systems
  • Communicate trip details, availability, and scheduling information clearly and professionally
  • Support the overall guest experience as part of a collaborative Adventure Coordinator team

Qualifications:

  • Strong communication and customer service skills
  • Basic computer literacy and phone system proficiency
  • Ability to multitask in a busy, seasonal tourism environment
  • Positive attitude and willingness to be trained
  • Previous experience in reservations, hospitality, retail, or tourism is a plus but not required

Position Details:

  • Seasonal summer employment (May–September)
  • Work in a fun, energetic, and professional outdoor adventure setting
  • Local housing required
  • Employee campground housing may be available

Benefits:

  • Employee discount

Education:

  • High school or equivalent (Required)

Shift availability:

  • Day Shift (Required)

**Disclaimer: The duties and responsibilities described above are not a comprehensive list and additional tasks may be assigned to the employee, time to time; the scope of the job may change as necessitated by business demands. Click “View Application” below for more detail on this specific job.

Application Link

Apply By: May 26, 2026

View Application